If you sell good products, you got to have good service.
Cirrus Aircraft – a well known name in aviation industry has made the announcement to launch Cirrus Services.
This is a newly formed customer focused business unit and its aim will be to build strong relations with customers by taking care of their requirements before, during after initial aircraft ownership.
Cirrus Services objective will be to combine flight training, service and support in one single company division. It will provide complete support and care for pilots, owners and operators or Cirrus Aircraft.
So, why the need to provide such a service was felt by Cirrus Aircraft?
According to Todd Simmons, Cirrus Aircraft President, Customer Experience – Cirrus without doubt is making phenomenal progress in the aviation market. Its latest offering in the form of Vision Jet, has been a game changer in the market.
Cirrus wants to bring the same kind of innovation in its customer service as well; thereby it will develop comprehensive and lifetime Cirrus ownership experience.
Through Cirrus Services the company will be able to streamline its resources to deliver on that promise. The ultimate objective of the company is to make owning a Cirrus aircraft a rewarding, safe and simple for a lifetime experience.
Cirrus has come out with a number of revolutionary programs in the past such as Cirrus Approach, Cirrus Embark and JetStream. Through its latest Cirrus Service, it proposes to build on the success it achieved in the past.
It aims to redefine general aviation wherein world class customer service will be provided through training, service and more.
The newly formed group will be working towards increasing capabilities and offerings at the Vision Center Campus in Knoxville, TN of the company. It has also opened a Flight Training center recently and also a Level D full-motion Vision Jet simulator.
Ravi Bharnidharka has been selected as the Senior Vice President, Cirrus Services of the company. He will be at the forefront of the transformative customer experience that will be provided by Cirrus Aircraft.